With the shared services and business process outsourcing industry maturing, clients are demanding price cuts, increased operational efficiency and higher transactional volumes. Service providers, in turn, are resorting to price wars by forgoing their own margins. These conflicting requirements of increased efficiency and reduced costs are together fostering the shift towards robotic process automation.
Kommineni Infotech Robotic Process Automation as a Service is designed to help organizations integrate RPA with technologies like artificial intelligence, machine learning, and knowledge-based systems to drive enterprise-wide transformation. Our end to end RPA services enable our clients to understand current automation levels and discover opportunities for reducing operational cost. We empower organizations to:
- Select most appropriate RPA operating & governance model, change management plan, and deployment strategy.
IT Process Automation
Improve accuracy and consistency of IT processes while saving time and cost.
- IT Operations Management
- Automate repetitive and routine IT tasks to reduce downtime and improve incident management process.
- IT Services Management
- Automate L1 and L2 support services that handled repetitive, manual processes.
- Security Operations Center
- Automatically detect security threats across enterprise systems, send alerts, eliminate potential risks, and test security systems periodically to ensure they actually work and stay up to date.
- Automate repetitive control activities and ensure controls are consistent across systems for easier audits and lesser findings.
Business Process Automation
Scale your business to grow and enhance customer service without deploying any additional resources.
- Human Resource
- New employee onboarding and off-boarding process
- Process candidate notifications pertaining to interviews, selections and feedback
- Streamline data across disparate systems for consolidating information from upstream to downstream systems
- Relationship management
- Employee account management
- Role-based access management
- Finance and Accounting
- Payment Processing- source to pay process
- Fund accounting and management
- Credit operations
- Insurance
- Claims processing
- Corporate reporting
- Transaction processing
- Underwriting systems
- Insurance product management
- Customer Experience Management
- 360-degree customer engagement
- Customer data management and insight discovery
